Visualize the system to better manage it
The phases of inventory and mapping are crucial to make a system visible. Any serious management and leadership effort as well as a design intervention should always rely on a careful and accurate system mapping. We can find the weak links and the strength points of a product, an organization, a service or a group…
The car remote’s button
I discovered after one year that by long pressing the car locking button on the remote I can close the car windows as well. I had no idea about it and not being enough curious I didn’t find it out myself. It was only after a casual chat with a friend that it revealed. The…
Go Slow To Go Fast
If you want to design and develop fast, prepare the components you need going through a careful and dedicated working session. Do not rush it.
Not Comfortable But Not Quitting
I wish I could have much more codesign and cocreation sessions like this, in the future.
Safety is Needed to Get Clarity
It requires a lot of time to work together, know each other, and have experience together: good and bad.
When Presenting Designs, Don’t take anything for granted
Reserve the needed time to fully document all parts and interactions.
Compare Intention Against Execution
Learn how to improve in planning and building by comparing the intention against the execution.
Learning Out Loud: What is a Customer Journey
In an HCD process, a Customer Journey is a tool to learn about our users’ potential and intentional experience.
Living in Information by Jorge Arango, book review
There is a strong parallel between the characteristics and the influences of physical places on our lives and what worlds of information living in immaterial digital existences are having on them.
Prototyping for maximum learning and minimum effort
Test your ideas with quick and cheap prototypes as early and as frequently as possible. You will get the maximum learning benefit out of the minimum effort.